The process was very quick. Just confirm the contract and the deposit will be frozen on the credit card, then you can pick up the car. Make sure to read the contract carefully.
they aggressively pushed to add full insurance for a very expensive rate, saying that if not most likely "the parking lot agent will find a damage" and added 61€ per day
The pick-up process was fast, and returning the car was quick as well. Although a minor issue was found during the car inspection, after showing the photos to the inspector, they didn't make a fuss, and the return process was completed smoothly.
Very satisfied, though the price is slightly higher compared to other car rental companies. Short-term rentals are fine. An international big-name company that is trustworthy.
One evening during the rental period, the car displayed a fault warning and I couldn't reach customer service, which was concerning. Overall, the service was average, and the rental price was moderate—probably just standard. Additionally, the car I received was not fully fueled with a range of 410 kilometers. Refueling myself to avoid extra charges from the rental company makes it hard to estimate how much fuel to add.
Overall, it's okay. I originally booked an Audi, but there were no cars available, so they gave me a super-large Nissan. Later, I switched to an Opel, and overall, I was fairly satisfied. The only downside is that I didn’t get the Audi, which was a bit disappointing.
Car rental locations (incl. in-airport & off-airport)
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Car rentals at/near landmarks of Warsaw
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