Excellent

Fantastic, freindly and efficient service from the guy behind the desk who upgraded our car as we had a lot of bags with us.

I love my QeeQ App but the standard confirmation email which directs you to take a shuttle bus is not at all helpful!

The car was good enough for our short trip to Paris. Pick-up and drop-off times were okay, although they could be bit faster. We didn't have any problem during the rental period.

Car was fine, nearly as expected. There were some scratches that I had to report at pickup and that were not premarked in documentation. The car was not at the pickup box as provided by the person at counter, so I had to return to the counter and wasted 30 minutes of our time (sole parent with two small kids). The Child safety seat rental is over priced (I was quoted 38,50 EUR incl. VAT per 3 days rental of an 100,00-120,00 EUR piece of equipment). Even I was quoted a rate that said incl. VAT the person at checkout added the VAT again, so I was unfairly overcharged few euros. As I was in hurry for the plane, I noticed this only later.

The price for child seat rental said 38,50 EUR incl. VAT, but the person at checkout charged us 46,20 EUR (as he added VAT one more time).

Counter staff very good and helpful.

Straightforward paperwork - no hassle.

Like: No Que
Dislike: Price for upgrade on day and upsell for insurance !!