All good although an issue with accepting a UK Post Office MasterCard Credit card for the holding deposit.
Refused to accept card and then had to provide another which was OK. Could not adequately explain what was wrong with the Post Office Credit Card.
We had expected a hybrid car but got just a Petrol Citroen C3. It was a good car with sufficient power and space and was an automatic as booked but a hybrid is more economical and environmentally friendly
Went straight to the Europcar office at Bergerac Airport and was sorted within a few minutes with no fuss with a very friendly lady at your counter
The car exceeded my expectations as it was nearly new and a lovely car to drive ( Peugeot 208)
About QEEQ:10.0/10
The price drop experience worked as it was the cheapest car hire I could get
very quick process and the car itself was fine however charged 155 euros more than we had been quoted and were told by counter staff that we had to pay or no car. Tried to sort out on return but very difficult to contact, repeated requests for the same information, time taken trying to resolve means it has cost even more. Would never use again
Original car was smaller than booked, was mot clean and had bodywork damage + one half-flat tyre. However, was quickly swapped out for upgrade at no additional cost.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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