Perfectly goof service

No information supplied on where to pick up the car and how to get there. It took nearly an hour from leaving the terminal building to getting the car because of this lack of information - totally unnecessary and very very frustrating.

Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.

Your process is great and woks as advertised. Booked my next car with you already but with Budget/Avis.

Super efficient team, very helpful and professional staff - highly recommend their services. Car in excellent condition really good value for money.

portacabin was hard to find and shut when we arrived - were told that if we'd come any later we'd have been charged extra. Was upsold cover having being told that we risked large bills for any potential damage or extra mileage. Then read in paper that Gold Car polled a long way bottom of car hire companies - not suprised

Being penalized for not having a credit card and having to pay an expensive cover is ridiculous. People these days do NOT always have credit cards!