Good pricing, good service

First time renting a car, the staff at the counter were very patient in explaining the details. The car was in excellent condition, very clean both inside and outside. The engine runs smoothly.

The car rental company and parking lot are right across from the station, very easy to find. The staff kept pushing for additional insurance... because the order used third-party insurance, which had nothing to do with them. The car was relatively new and had an automatic stop-start feature, which I didn't notice at first, causing some inconvenience.

Great service

There were many people, so the wait was quite long. However, the process was fast, and I got a large Renault car. Satisfied.

The car was worth the hire and the GPS pretty good as well.

I still need help here. There was a small scratch on the front driver's side wheel and I need to claim for the insurance but that process is not at all clear. HELP!