Very disappointed. I was forced me at the counter to pay 280 pounds extra for insurance. Though I had a credit card they said its not valid and they have to charge extra insurance otherwise I couldn't take the vehicle.
The staff were not British, had very heavy accents, which made it hard to understand them. They were unprofessional and did not offer any explanations or suggestions. The rental cost shown was £231, but I ended up paying £780.95. They required an additional £440 for insurance (for 2 people) and £110 for a second driver. A Visa card without the UnionPay logo was needed for payment, which was a bit frustrating.
“only hassle was the pick up at the airport had to walk from terminal 3 to 1 in the pouring rain”
About GREEN MOTION:6.0/10
Counter staff very friendly bit of a hard sell for extra insurance which i told them i had already bought. New staff though so probably told to try and sell. Car had all scratches on it which is unusual for them usually pristine but no trouble when i took it back
“No confirmation email received so I sent a message. I was eventually woken in the middle of night”
About GREEN MOTION:7.7/10
Green motion takes a little long on pick up and they try to upsell unnecessary insurance. Vehicles usually good condition and price is competitive. Location is usually away from terminal at airports. Would use again of price is right
The only issue I had was the price of an 'admin fee' for handling a fine I received. I feel it was very very expensive for sending an email to me, 84GBP is a rip off!
The actual car was great in every way and I will use Green Motion again
About QEEQ:10.0/10
It was an easy process with easyrentcars.
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