The car is dirty, not full of gasoline staff without service mind speaking badly

Fast pick-up and car exchange process. They didn't say anything even though I was slightly late returning the car. However, I couldn't find a gas station at the airport and returned the car with a 5/4 fuel level, resulting in an $800 charge.

The staff was helpful but I did not get the Toyota Yaris I booked so a bit disappointed.

Servive was ok but long waiting time

The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins. And the car we rent was different.

Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.

The car already drove over 130000 km, the car condition, engine and inside cleanliness were good for 130000km. Huum but interior light did not work... The staff was kind and polite.The car was not ready at Airport pickup area, so I waited for over 30 mins... It would be better for staff to have a talk while waiting.... Don Mueang Airport terminal 2 Arrivals (Pick up and drop off) is easy to access through highway, but...due to Thailand road structure, a bit bothersome through local roads.

Very easy to make a reservation.