Awesome

There weren't many issues with renting the car, except that after returning it, daily charges were made to my credit card for four consecutive days. When I contacted customer service to find out why, they kept saying they were coordinating with the rental company, but after four days, there was still no resolution. It was terrible, and I had to freeze my credit card. They said the charges were for toll fees, but I rented three cars at the same time, all took the same route, and the other two cars weren't charged. Only mine was charged every day after returning it. Really strange.

all are great

We got a free upgrade from sedan to semi suv

Like: Staff were very helpful, efficient and offered a free upgrade

Like: Free upgrade to a near brand new car with built in sat nav which turned out to be a life saver.
Dislike: Car rental return signage could be a little better but otherwise still straight forward.