It was a Saturday morning so the office was very busy plus there was a problem with one customer’s booking what blocked one of the team member. Our lady at the counter was a new staff there so that’s why it took a bit longer but overall no complaints.
Suggestion: get a better booking software. The one used there is some kind of a MS DOS based one from 90’s which is heavily user unfriendly.
“Hiring the car was one of the best choices I made on my trip.”
About ACE Rental Cars:10.0/10
Like: I liked that I received a free upgrade to a Toyota Rav 4. It was a lovely car and suited the requirements of my trip to visit family and friends on the South Coast. The fuel economy was very good also. Dislike: I liked everything about the experience.
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Customer Service
Very good and affordable
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View more >Dislike: I liked everything about the experience.