The overall experience with Cizgi has been slightly above average. The tyre condition of the car was poor and we had to take some decisions not to take the car in the North of Turkey in the hilly terrains. The drive and handling was excellent. The deposit back procedure was also poor as we had to go to different levels to get the deposit which was paid in cash back.

As always QEEQ was extremely helpful and tried there best.

Very good

The car rental company was quite friendly, but they said they would pick me up with a sign, yet no one showed up. I waited foolishly for half an hour. I asked other drivers who were picking up passengers, and they told me the rental company was inside the airport. But after leaving the airport, you can't go back in, so I had to walk 300 meters forward, enter the airport again from the departure level, pass security, find the rental counter, then they led me out of the airport again, walked another 300 meters, and back to the departure level, right across the road. I was sweating all over and wasted more than an hour!

The car had 5/8 of the fuel tank and wouldnt refund the gas. They gaveusthe car at 1 oclock at night empty of gas. When asked to get full they wouldnt do it

On arriving at the aiport I was expecting to be picked up as I was told it was a meet and greet by Easyrentcars. No one was waiting for me on my arrival so I walked up to the Car office which is not too far thankfully about 5 mins walk. On arrival I waited 45 mins to get my car. It seemed that I had been overlooked and my car was not ready despite me arrving 15 mins later then my reservation time. I was disappointed in the time it took to get my car but I was still pleased with the service of the staff as they allowed me to drop off the car later since I had recieved it late and also did drop me off to Terminal 2 which is about a 5 min drive away and I was unaware it was not the same international terminal I had arrive near. So I was grateful for the service despite the initial disappointing first impression. The car was scraoed up a little but what I would say is if you are driving in another country where you are not used to it is always best to not get a pristine car as anything from chips from the road flying at the car, other road users or your inexperience of friving on the right hand side could damage the car. All in all I would recommend the Cizgi based on value, service and teh car they give you.

The website was easy to use, staff contact you wuickly with any questions you need answered and it defo give you a great price.