Superb app, will use again

No need to queue, very efficient

The rental company is not at the airport and requires a shuttle bus. My son accidentally left his phone on the shuttle, but the rental company's staff found it and kept it safe. Very grateful!

The collection was quick and easy. The free transfer to and from the airport is an excellent service

It was easy to book and everything was ready when I arrived to collect the car.

No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location. Waited about 15min for pickup, and bus was almost full already. Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport. Other than this not-so-good pick up experience, everything else about the car is great.

The car was excellent- almost brand new. The staff were very helpful. Slight problem at drop off as the GPS/Google Maps could not locate the turn off to the rental office as it was under an overpass. Problem solved by Easy Rent staff who were very helpful on the phone

Excellent service. Easy to book. We had a problem finding the rental office for the drop off and the customer service staff member on the phone was excellent. She took the time to help guide us to the office.