it should have been made clearer that the car was with firefly not hertz as stated in the email then i wouldn't have queued for over an hour and a half at hertz desk first.
There wasn't a rep at drop off so had to post the keys. Although we know the tank was full on return and no damage, I am still waiting for confirmation that no extra charges are being applied and the deposit has been cancelled.
Like: Good value for money Dislike: A bit slow at pick up
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View more >Dislike: A bit slow at pick up