Received a larger car than booked. That was good, but wasn't very clean. Rubbish in center console & numerous scratches on body. Booking, pickup, & drop off were all good.
The staff when picking-up the car were very welcoming, friendly and efficient. The drop-off could not have been smoother and the person who checked over the car even got the courtesy bus to wait for me. Excellent customer service all round!
About QEEQ:10.0/10
While price drop magic did not eventuate. I did continue to shop around and there were no better prices available. No issue with use of the platform and would not hesitate in using QEEQ again.
“Customer service of ACE rentals was good. The car unfortunately had a few issues”
About ACE Rental Cars:6.3/10
The customer service was good, after we eventually figured out where the shuttle picked up from. The automated directions were very unclear. The car smelt like an ashtray and evidently had previously had a heavy smoker in it which was a bit much. The breaks worked but sounded like the pads were getting thin.
About QEEQ:10.0/10
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I would rent from them again.
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