Easy car rental good, actual car rental company not so good

The staff was lazy. Had to wait a long time to get the car. Not sure if the boss is Indian, but all the employees are. They are both lazy and unreliable.

It appears to be a Mexican-operated store. The company seems to have only five staff: one for driving the shuttle, one for cleaning cars, one for handing over cars, and two for customer service, making the wait time quite long. The staff is rather inflexible, requiring a translated document. I didn't need a translated document in New Zealand, the UK, or Spain. This led me to find a translator urgently. Thankfully, the translator was very accommodating and agreed to translate first and get paid after I got the car. It took just half an hour to get it done and submit it to the rental company.

Attitude was average, long waiting time

They take a lot of time in handing over vehicle after all the process is completed

Great website

There was a long wait time to get the car key after the registration is complete. None of the staff cared about telling how long it is going to take to give the key.