You took the bond on my credit card first. Then told me about insurance afterwards. So I took the insurance and you did a reversal of the bond but it hasn't been returned to my card yet. It has been 6 days already.
Also, the two people at the counter had very little English language skills. Seems strange in NZ.
We had to wait by the pink W. But it didn't say where that was. And the airport staff didn't no this either.
Would have been beter if they had said by the pink W by door number so and so.
For the rest the service was great and the car as well.
About QEEQ:10.0/10
No comments great way to hire. Love the price drop.
Car was very old. Tyres were in bad condition, the radio was programmed in Japanese so couldn't listen to it or use it. The wheel alignment was badly out pulling to the left the entire time. This is a safety issue!
Everything was good except for the part that the previous driver had left a lot of hair and litter in the car and Great Rentals did not bother to clean it.
Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up.
Car radio didn't work. Wasn't in english so we couldn't use for our whole trip
The car I got was exactly what I asked for and was really clean. The only downer is that the whole computer system was in Japanese and it could not be changed, there was also no USB port which is what I requested.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Great Rentals are cheap but not great service
Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand
Esther Giesbergen-de
-
-
-
-
View more >G.Wall
-
-
-
-
View more >-
-
-
-
View more >N.Morgan-French
-
-
-
-
View more >V.S
-
-
-
-
View more >