Offsite made the trip there to get the car a bit challenging after a 3 hour plane ride. Car had over 35,000 miles and was older than I expected to get.

Had never heard of them before this trip. They offered great pricing, but seems the cars at Fox Rent a Car were a bit older than you would get from an on site rental company.

The shuttle took 20 minutes to show up at the airport. Could not get everyone over in one ride. Once we got to the building, wait was about an hour. Check in process was exceedingly slow...only 3 check in staff, lots to sign with slow machines. Staff was very nice. Incredibly frustrating check in process. Car was a bit dirty, and it was a Dodge (not a Chrysler Town and Country), but worked fine. Drop off process was very quick, which was appreciated. Shuttle drivers were very friendly and fun. All employees seemed to be working hard, but the whole place was severely understaffed and the check in process was ridiculously slow and poorly organized