YesDrive car rental has awesome customer service. The staff there are very kind and gave great tips.

Shuttle pick up could have been quicker, a little disorganised. Car was fine for our needs

Booking was easy. Price drop gained us a discount but the method of getting a refund for the price drop amount is unsatisfactory. Why not refund as drops occur?

All the staff were friendly and efficient, however the person that met us at the airport and drove us to the office to complete the vehicle pick up had the most revolting body odour I have ever encountered. I was gagging on the short drive to the office and winding the window down did not help. He picked us up in the vehicle we were renting so we had to use car air freshener. It took two days to remove the odour. It was awkward to raise the matter. Also, $10 per day for an additional driver is too expensive. Other hire companies don't charge if the additional driver is your spouse.

Would not use them again

Great online system

Car was ready when booked. Pickup at airport was quick and easy as was the drop off at the end. Good, clean reliable car. We had a great trip.

Great experience with Yesdrive in Hobart. Not normally a fan of offsite car rentals but the price was much better than those in the terminal. Pick up and drop off was quick and easy. Staff were super nice and the car was perfect for our Tassie round trip. Great value, would use again.

Easy booking experience and great prices.