Easy. Just as it says on the tin. Would consider using again.

The car I reserved was unavailable, but they gave me a free upgrade. Happy!

The service was quite enthusiastic.

We might have been lucky, as we got a Seat station wagon with only 1,600 kilometers on it. There was no one to inspect the car with us; the counter staff just handed over the keys and told us where the car was parked. So, I took some photos of the car to have a record. Don’t expect to get the exact car brand you booked. Our group rented two cars, an Opel and a BMW, but ended up with a Seat and a Škoda. The GPS system in the car was very user-friendly, even in English, as it only required understanding simple terms like left, right, and straight. Trust it; it works much better than the free Chinese navigation system. Overall, it met our expectations.

Picked up the car at the AVIS counter in Munich Central Station. There were two cars to choose from, both upgrades from what I reserved. I chose a high-end automatic diesel S-MAX with navigation. The staff was friendly and provided detailed vehicle information. They also gave me a parking card and a map of the garage. When returning the car on a weekend, the store was closed, so I parked it in a street spot near the entrance and put the keys in the drop box. The staff called me the next day to confirm they had received the car. The whole process went smoothly. One star is missing because I couldn't upgrade to a BMW or BENZ in Germany, which was disappointing.

It was my second booking from Munich Airport...Minimum 1 hour i waited there from tail...They should be faster than now...And nobody controled car,you should control and point all damages from car...We didnt see small point on right front door from darkness,now i am wondering how much i will pay for this point...They should deliver car and they should show past damages.

Easy and cheap