“Watch out for International transaction fee as QEEQ is not an Australia base company”
About Apex:9.0/10
Time for picking up was a bit long as we have to wait for staff to be available. But it’s was all good. Just a down side that Apaec in Perth airport closed at 3pm. So we have to pay an extra $40 for drop off after 3pm
About QEEQ:8.0/10
I thought I was booking my car with an Australia agent as everything was quoted in Australian dollar and I used my Australian credit card to pay. When I get my credit card statement I was shock to see my bank charged me an international transaction fee of $36 because QEEQ is based oversea. I am very unhappy. Will not book with QEEQ again.
Counter staff was excellent, but there was no one there briefly when we arrived to drop the car off early. They weren't long, but a key drop off box or a note on their door would have been good. If we had waited longer I think we might have been cross.
Great car company. Made the whole thing easy. Interior of the car was a little dirty but the outside was spotless (easy to see if there is any damage, which there wasn’t). Friendly staff. Highly recommend
“Terrible. Will never rent with EasyCar Rents.com neither will recommend to any of friends.”
About Apex:7.7/10
I got a downsized car even though I specifically asked and paid for a big family car. During my stay in Perth, I had to change my accommodation twice and because of your small car I had to hire additional taxis in order to transfer my luggage. Due to this most of the time my partner traveled alone and we incurred extra unforeseen costs.
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Customer Service
Un-necessarily expensive
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