Excellent

1. Picking up and dropping off the car was quick and easy. When picking up the car, I noticed a scratch about 5 cm long and a small dent the size of a fingernail. I didn't report it at the time because of the hassle (and to be honest, my English isn't great), but I worried about being charged for it. However, when returning the car, the staff did a quick walk-around, checked the fuel and mileage, and that was it. Great! 2. The staff suggested we pay extra for a bigger car when picking up, but we declined. When we picked up the car, there were six cars available, and we could choose whichever we wanted, including a bigger one. 3. We were charged for an additional insurance. The staff said it was mandatory in Florida, but this wasn't mentioned when we made the order online. 4. We chose the option to return the car with an empty tank and paid for the fuel upfront, but the fuel charge was a bit higher than what was stated in the contract (we later thought it might be due to different car models). I didn't pay much attention at the time, but after communicating with QEEQ, they reimbursed the difference.

Tuve dificultades para la recepcion del vehiculo en miami - el personal del alamo no aceptaba mi reserva por QEEQ, despues de un tiempo de explicacion con ellos se logro el preceso de la reserva, el Personal de ALAMO me exigio no volver a reservar por QEEQ, porque el la proxima oportunidad no me aceptarian la reserva. Esta es una recomendacion para los viajero a miami que reservan por alamo.

Tuve dificultades para la recepcion del vehiculo en miami - el personal del alamo no aceptaba mi reserva por QEEQ, despues de un tiempo de explicacion con ellos se logro el proceso de la reserva, el Personal de ALAMO me exigio no volver a reservar por QEEQ, porque el la proxima oportunidad no me aceptarian la reserva. Esta es una recomendacion para los viajero a miami que reservan por alamo.

No tocó cambiar de auto al 3 día, ya que el auto no encendía, primero nos enviaron a alguien para desvarar(y cobraron por eso) y al final del día me tocó llevar el auto a un alamo porque persistía el daño

Excelente servicio,

They did not have the vehicle we booked, so gave us a 15 seater instead which was fine other than loading the luggage was difficult with no boot space.

Like: Value for money. clean car. Requested type of car was on hand. helpful staff.
Dislike: long line for pick up.