The counter staff were not sure about car category and tried to offer lower category!!. Also, they should maintain courtesy and should not give remarks about clients' countries of origin that might not be acceptable.
“You need to disclose insurance is not included at the time of booking!!”
About ACE Rental Cars:4.7/10
You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!
Like: Love the car provided. Clean, good condition. Dislike: Far place for pick up. But shuttle provided.
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Customer Service
Relevant Reviews on ACE Rental Cars Sydney Airport
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View more >Dislike: Far place for pick up. But shuttle provided.