Pricing was higher than expected,
244.97 first charge 23/8
505.30 charged before we picked up car 5/10
535.00 when we picked up car on 8/10
Then a credit came through of 500.00 on 19/10 when car returned
Were we overcharged by mistake, please check and report back!
Excellent service. This was the first time I have ever hired a car to visit my family and was overwhelmed with so many choices. So glad I went with Bayswater and will certainly use them again.
The speed your staff handled the pick-up and drop-off was excellent, but I was annoyed my vehicle was no waiting at the airport as I did request "airport pickup" meaning for the vehicle, NOT ME in a bus to your office!
About QEEQ:10.0/10
When booking through your website I requested "airport pickup" of the hire vehicle and what I got was "airport pickup of me in a bus to rental office after making phone call", so I was delayed in my "drive-away from the airport" time-frame which was an inconvenience.
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Customer Service
Whole process was easy, efficient and economical from start to finish
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