Cheaper than going direct and once we had the car no problems
Matt
Australia
Reviewed: Mon, Jan 6, 2020
About Europcar:9.3/10
Difficult to get a quote on comprehensive insurance and when i did, it did not match that quoted at the counter which was higher, the desk assistant was helpful in sorting this out
Europcar had non of our details in the system or any other customers so it was an over an hour to process six customers with only one member of staff on duty, created for a poor customer experience
About QEEQ:10.0/10
I did not need to interact with Easyrentcar. One area for improvement would be a local Australian number for help, you have it for New Zealand, why make Australia call Singapore?
i wanted to hire subaru forester and that is the reason i used your services, however they only got mitsubishi outlander, poor car.
nothing they can do even i insisted.
the outlander with damage and lucky i checked before picked up.
they even claimed that was my fault when i dropped off, fortunate i took a picture of that damage at pick up.
poor service.
Got pleasantly upgraded for a Subaru Forester. Great drive for 6 days. Collection and return process were wonderful. Good job to Eurocar!
About QEEQ:10.0/10
Wonderful platform for car booking. Will definitely recommend to friends!
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Cheaper than going direct and once we had the car no problems
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