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From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+351-304500663
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+55-6140426960
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+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3091776317
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3091776317
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Terrible experience with Budget rental.

Reviewed: Thu, Jan 9, 2020
About Budget: 5.7 /10
Terrible experience for dropping off the car. Staff was not present at drop off location at business hours. And the person that received the keys at the car park did not make a proper inspection and did not provide paperwork to ensure smooth hand-over. Now they claim that the windshield is cracked despite of the fact that we have comprehensive proof of the condition in which the car was handed over. This process has been long and tedious and the Budget staff did not take anything in their own hands, referring us immediately to their insurance company where we had to start explaining the situation from the beginning. They keep insisting that we are responsible. We have full insurance bought through easy rent cars but it is not fair that we are made responsible for something we did not do.
About QEEQ: 10.0 /10
Booking platform works well and customer service is fair and quick. Haven't gone through the process of claiming back to the insurance bought through them, so can't give my opinion on that regards yet.
Medium SUV | Toyota Highlander or similar

Relevant Reviews on Budget Queenstown Airport

Belinda O'Neil

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Reviewed: Sun, May 12, 2024
About Budget: 10.0 /10
Very convenient
About QEEQ: 10.0 /10

Avery Morris

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Reviewed: Mon, May 20, 2019
About Budget: 2.0 /10
Unfair charges! They didn't inform me about the additional fee for upgrading the car!

Rodney Raman

View more >
Reviewed: Thu, Oct 10, 2019
“Queenstown-Wanaka-Tekapo-Christchurch”
About Budget: 8.0 /10
To avoid disputes, we bought full insurance. We were careful drivers and had no issues, so we didn’t interact much with the rental company. On the pick-up day, we signed a contract, and they held a deposit of around 61 NZD, which was refunded about three to four days after returning the car. It was rather smooth, and I think the full insurance played a big role.
About QEEQ: 10.0 /10

P.Davis

View more >
Compact | Toyota Corolla or similar
Reviewed: Fri, Nov 10, 2023
“Car rental was very good. Hybrid car was great. I took good care.”
About Budget: 10.0 /10
I was worried about checking car for damage at pick up, as it was raining and hard to check . I did take photos. Luckily we had a short trip this time and I took care of th e car. I was given a hybrid car and it was very good.
About QEEQ: 8.0 /10
Everything went OK. Thanks. I'm using QEEQ Again soon in Australia do hoping for another Hybrid car Please.

View more >
Compact | Toyota Corolla or similar
Reviewed: Mon, Feb 24, 2020
“Excellent Car Condition”
About Budget: 10.0 /10
The car is in excellent condition and drive smoothly
About QEEQ: 10.0 /10

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