Something wrong in the set up somewhere, but worked out ok.

They were very helpful in offering advices and recommendations and managed to finish pick up process in short time. Car was in excellent condition and very clean

Very useful and competitive pricing. Easy to book and choose from various options

Upgraded on arrival, slight confusion over where to leave the car on drop off, but was able to speak to someone there even though it was early.

Excellent counter staff and drop off staff. Easy to deal with and clear on deposit and costs.

Happy with the platform, will use again.

I was given a complimentary upgrade but was charged £2.75 extra when I dropped off the car, which was puzzling as the staff member said it was the difference between the car I ordered and the car I was given. It wasn’t worth quibbling such a small amount but should not have been the case. There was something wrong with the car’s steering, which I reported on returning the car. It veered to the right at speed and when accelerating. Not safe.

All okay.

Very friendly and helpful

Issues with original drop off location. Booked to drop off at T5 LHR but when booked, it said T3-4. I spoke to a few people at easy rent cars and kept blaming system issues and not that quick at helping me