Really pleased with the service i received from the budget staff. A quick check in and the walk through questions were easily answered. The car was clean and ready to go after a run through the controls (all cars are different. ) The car was fuel efficient and a lovely drive ( Suzuki Vitara). Would recommend budget again. Drop off was easier . Well pleased.
About QEEQ:10.0/10
I had never heard of easyrentcars.com before I googled car hire. Was really easy to pick and choose the car I was interested in and was shown different hire companies. All with differing offers and deposits and excess. The voucher option helped.followed the price and or evaluate if the price drops before picking up the vehicle. The drivers check that was asked for before pickup confused me as I had never had to do this before with other hire companies but I found it easy to do. Would definitely use Easyrentcars.com again.
Budget staff very friendly. They did however forget to make me sign for the car and walk with me around the car for any damage before I drove away with it!
Free upgrade on collection to a brand new car was a bonus. Customer service on collection could have been a little more professional, but overall they were friendly and I didn't have any issues.
About QEEQ:8.0/10
Managed to find a great price and I like being able to view the prices on a map, which other comparison sites don't allow. The only issue is not being able to filter by hires that have unlimited mileage, as that would make my life much easier!
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Customer Service
Simple and cheap!
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