Very satisfied.

There are too few staff members at the rental car company at Athens airport. There's always a long line of cars waiting to park, and there's no one at the counter, everyone is out in the parking lot.

Unable to use cards with UnionPay logo as a deposit, regardless of the presence of Mastercard or Visa logos. This was very inconvenient and forced me to buy insurance for an additional 1000 yuan since I couldn't put down a deposit. Booked a BMW 1 Series but was given a Volvo V40. The car looked good, but it broke down, so we had to switch to a Skoda Octavia. The car was larger but not comfortable and downgraded. After communication, we changed to a Mini the next day. The car was very new this time but it wasted a day running around.

The process of picking up and returning the car was very smooth. The car was nearly new, with only 700 kilometers on it. Everything was perfect.

The staff is friendly. And helpful to pickup and drop off the car. The car they give to me is very new which more than I expected.

Nil