Happy to write a review as long as the price doesn't increase as a result.

Good

Good

Honestly,this is my first time booking through EasyRentCars and to my surprise it was excellent. At first I had a skeptical thoughts because as others said, book only from official website Europcar, Sixt, Hertz etc big company, cuz it will not give headache. Cuz Dollar is not very big names like others,but it is managed by Hertz so it was no problem at all. During collecting my car was great cuz the staff very friendly and helpful. She upgrade from my Ford Focus estate to Mazda CX5 with addition CHF10 per day..and ad hoc add in second driver for CHF50 only, I got the brand new car with only 8km milage..just a new born baby for me

EasyRentCars platform was a great one out of all and the price drop protector was really make a magic for me who wants a better price. Plus the voucher also help reduce the total fee which is always a bonus for newbie like me. I have no problems with EasyRentCars, great.

Arrived earlier than scheduled, but the staff was nice enough to accommodate our needs by substituting our car with another one to save us hours of waiting.

If I have to find a problem, the tires' pressures were set higher than recommended and weren't symmetrical.

Despite having booked a wagon-size car by mistake the staff were able to change to a standard car for me. Unfortunately this one had little torque so was not very good on mountain passes. :-(

Apparently I booked a wagon without knowing it, this should be clearer.

Like: Vehicle was even better than what we had booked. All the features possible and super comfortable
Dislike: Not directly the fault of the hire car company but our credit card had a problem and this meant we had to pay an extra AU$270 for an insurance cover because I used a debit card.