Pretty good

Terrible experience. Our order was on 8/9. Our car broke down on the road, disrupting our plans. We contacted the rental company, and they told us to take a cab back and that they would reimburse the cost. Well, it’s now 11/12, and the rental company hasn’t done anything. The car rental platform hasn't taken any further action either, just asking us to wait. We initially hoped the rental company would compensate us for the damage to our plans, but now no one is even acknowledging the basic expenses. I will never rent from Alamo again in my life.

According to the quote from Zuzuche, the rental price included various fees and taxes, making the total $325. However, ALAMO charged $500.4 to my credit card and listed some additional taxes. Why is that? The car was the one I reserved. Can you explain? Is the quoted price on Zuzuche reliable? There are too many uncertainties for the renter.

Rented from Alamo for the first time. Booked a compact car and got to choose one at pickup. The car wasn't in great condition, but they upgraded it for free, which was very satisfactory!

Great, very convenient.