We picked up the car about half an hour early, but the rental company didn't inform us that we also had to return it half an hour early. As a result, we were charged for an extra day!!! Furthermore, even if we were late by half an hour, they should not have charged us for a full day!! The most critical issue is that the rental company gave no warning about this, extremely frustrating!

The rental counter is right in the Bozeman airport exit hall, very convenient. The parking lot is near the exit. However, there is no return point at Jackson Hole airport; you need to go back to the city to return the car. I hope this can be improved, but overall it was still pretty good.

Good

It was great this time, self-service car pick-up and self-service car exchange.

Like: The staff were friendly and helpful
Dislike: We booked a Kia Rio (or similar) and got a Kia Soul. The Rio looks more like a sedan while the Soul looks like a miniature station wagon. The Soul served our purpose but is not the most attractive vehicle in my opinion.