My experience with Klass Wagwn

Rather dodgy sales pitch on the extra insurance but unfortunately this is normal in a lot of places. They were quick to help with a tyre pressure light on the car and were friendly, especially on drop-off. Another thing I didn't like was that you have to pay the deposit and everything else on the same credit card - resulting in unnecesssary fees for the customer. Additionally, I was asked to clean the car before drop-off - this is for the purposes of inspecting for damages on return, so don't worry about paying for and spending time on a full wash. Overall it was a good car and decent experience.

The pickup location is outside the airport. The Romanian girl handling the paperwork was extremely gentle, trying to sell you insurance worth 100 euros, even if you explained repeatedly that you already purchased full insurance through the rental company. She would scoff and almost snort at you, insisting it was useless. Finally, seeing that selling the insurance wasn't an option, she immediately froze 2200 euros on your card—not a small amount! So, a few tips for renting a car here: 1. Definitely have a high-limit credit card, with at least a 5,000-euro limit. 2. Be super nice and smile constantly while listening to the girl explain the importance of insurance. When she's exhausted from explaining, smile and say no. 3. Have excellent driving skills like mine, otherwise, the girl will use a magnifying glass to find even the tiniest scratch and charge you for it.

Absolutely disgusting service. Unbelievably aggressive attempt to sell full insurance product, through veiled threats on risk of losing deposit. This has been my worst car hire experience in my life.

All good.

That's the second time I rented the car with you guys, the services are great, EXCEPT for one thing. You try to push us to buy your additional insurance too much, it is kind of an uncomfortable situation. I kept repeating over and over that I was not willing to take it, if I didn't have the hotel booked already I most probably would give up of the rental.

Good as always, I only use this website to rent cars.

Very good staffs,

Very good and easy