Loving it!

This is a fraudulent rental company, don't rent from them. I called at 8 am to confirm a 3-day extension at 110 MYR per day. After the return time of 1 pm, they called me at 3 pm saying it would now cost 300 MYR per day. They shamelessly said the price had changed, regardless of whether I returned the car at 3 pm or the next day at 1 pm, it would still be 300 MYR. This is clearly extortion since they've already charged the credit card. Avoid this company. Plus, I didn't get the specified car model.

Need to improve on the pick up time. My preferred time is within 15 minutes.

Clean car and the staff are very helpful. We couldn't find the booth and have missed Mr Izz who was in front of the arrival hall. Nevertheless, we approached another Eurocar staff and she was accommodating to call Mr Izz immediately to inform that we are already at the airport. During the drop-off day, although Mr Izz was on leave and we were about 15 minutes early, the staff politely requested us to wait for the designated staff to arrive from the nearby parking. In summary, it was a pleasant experience...

The staffs were helpful and efficient. They were holding our name at the airport arrival hall which made us fspot them easily. Cars were clean. Pleasant experience!

Like: I like that the staff was around to receive the car when we pull up to the drop off area.
Dislike: We had difficulty locating for EasyRentCar counter/contact person. Then we walk up to someone with Europcar and only to find out that they are the same people/company.