Very satisfied and quick

They promised a free Chinese GPS, but later said they didn't have any and I had to rent one for over $70, which was very annoying.

The reserved car was unavailable, and the customer was forcefully upgraded to a vehicle nearly twice the original price.

Except for a minor issue with the rental, everything else was great, especially returning the car, which was super convenient and quick!

The car seemed to have an electrical fault of sorts - we were worried it would break down a few times! The vehicle was relatively clean but there were lots of window smudges on the inside and out, and there wasn’t much washer liquid left to clean them. They seem to add on a lot of additional charges at the counter which aren’t particularly well advertised when you book it. We ended up spending as much at the front desk as we paid to originally hire the car so it ended up being twice as expensive as we thought it would be.

Quick and easy customer services