No Chinese service

Very high overall satisfaction. Since it's a self-service pick-up, it saved us from dealing with store staff, and we didn't need to argue about insurance fees. The car was in good condition with a wide selection available, even during the peak season when we rented. Kudos to them.

Pretty good, fast service

Convenient, orderly, and efficient.

There were too many people, and the waiting time was very long.