CAR RENTAL REVIEWS ON GREEN MOTION IN BRISTOL

Simple, efficace et sans mauvaise surprise

The opening times on the website are from 6am to 9pm. I booked a car few days before the pick-up at 7am but no-one showed up before 7.30am. The emergency number wasn't working so we didn't get the shuttle at the airport and we could not be sure that anyone would show up. Apparently our booking wasn't on the system the day before. The employee upgraded our car to apologise for the inconvenience.

Best value for money offer. I'm not sure our booking was covered by the price drop protection since I had no confirmation of the activation. The opening times of the car rental were wrong so we couldn't get the shuttle from the airport. Our booking did not appear in the car rental system so we had to wait.

Yes, it took long to get to GM as they didn't pickup the phone. We ended up calling through airport info desk. It worked then. Then at GM we had to wait in line...not too bad but yes it took that much time (like 45 min-1 hour)

The price drop protector actually works. It is great.

was supposed to be charged £86.37 on pick up was charged£183

Very helpful, the usual add on’s with insurance, my mistake in not noticing there was a mileage restriction but fortunately we were not traveling that far and didn’t exceed it. Car was great

I did it all on line which was very easy

Great service, great car.

Great, would use it again.

It Could be the registration, they have allready our registration.......

Car was as expected. Lady on counter was super helpful and nice, got us the best deal available

Car was great and the guy was very nice. Unfortunately, as I do not own a credit card, I incurred an additional 30quid per day charge in order to facilitate holding the deposit on my debit card. There are 'good' reasons for this I understand, and I appreciate that it is not really the fault of GM themselves, but why people who choose not use credit should be punished seems backwards and controversial! Needless to say the unexpected additional expense is pretty annoying. I have not had this issue with the bigger companies and so, sadly, guess it means I will stick to those in future, when I'd much rather support a smaller business. Shame, the car and service were otherwise exemplary.

The organisation of getting from airport to the pickup was poor. Time taken to get the car horrendous. The worst car hire experience ever. To say painfully slow is an understatement. Never again no matter how much a bargain they look.

Excellent company have used them before at Stanstead and they have maintained their standards. Would recommend them to anyone.

No nonsense service - and very smooth process throughout

All excellent other than 15 mins wait to get served initially

Excellent no problems

Disappointed to receive a bill for a crack to the windscreen. Horrified to find they have charged nearly £700.

All worked well.

Car was not on site when I arrived and in a poor condition. Significant damage already in situ.

Very impressed with the price drop mechanism, would use again

Not good

Staff extremely helpful and friendly

The car was spotlessly clean and was also a pleasure to drive. The car was very fuel efficient. Staff were very pleasant and courteous.

This was booked by another employee in my organisation.

friendly and efficient staff