CAR RENTAL REVIEWS ON ABBYCAR AT CHANIA AIRPORT, CHQ

The car was not as described but lower quality. Apart from that all was great.

Voiture non conforme à la réservation mais véhicule du même type ( fiat panda recu alors que le véhicule commande était une Toyota aigo) Lors de la récupération du véhicule le personnel voulait le vendre leur assurance et était très insistant à ce sujet malgré mon refus Quand j'ai retourne le véhicule ils avaient l'air déçus qu'il n'y ai aucune marque à me facturer

I was told on arrival that my card wasn't valid and I'd have to provide a €300 cash deposit along with a €180 admin charge. The car provided was not the one I ordered on the website but was a high mileage wreck with lots of scratches and dents. The air con didn't work and more worryingly the brake fluid light kept coming on. On returning the car the staff weren't interested in my complaints.

Abbycar were fantastic, we rented 3 cars from them for our family holiday. The counter staff were friendly, professional and very helpful, even through all of our questions and changes to the contracts in terms of additional drivers and different drop offs.. Our cars were not new and had some small scratches but all was noted down and we had no problems at drop off, both pick up and drop off were a quick and smooth process. Their location is just outside of the airport 2 minutes walk to the left. Thank you Abbycar, especially the fantastic counter staff for a friendly, good and professional service.

Good price, easy process to book. Love the re-book option if the price of your booking goes down before the date you get it cheaper!

I ordered Toyota Aygo,but we got Fiat Punto. At the office they told us that the Toyotas were finished, but I just wonder why they offer the car for rent, if they do not have it? i do not like Fiat Punto, Iwanted Toyota Aygo, but I did not get it, which was a problem for me, as Fiat was a very weak car and not with the characteristics of Toyota, no matter what upgrade it might be!

Considerable wait on collection of the car, which was in poor condition with stains on the inside. Mechanically sound, but cosmetically not very good. Also, central locking only worked off the key, not the fob.

The car was too small and I don't like to be Pushed into buying additional insurance