One of the best hire experiences ever had. From shuttle pickup to genuinely friendly counter staff at pickup. Same
friendly return service on a Sunday evening from the manager.
About QEEQ:10.0/10
Platform fine. Simple and quick. Didn't use price drop
Email communication is so convenient, yet they didn't inform us in advance about this car. The car provided was a size smaller than the one we booked, but they claimed it was the same model. After arriving at the airport, we called for pick-up, but the service attitude was extremely poor! We had to make 6-7 calls, and they would often hang up before we finished speaking. They failed to clearly explain the pick-up location, and despite there being no other customers, they were swearing on the phone—what the heck?! Although no charges were deducted during the final inspection, it was done very carelessly. They just glanced at the car and left.
“Recommend rental company & KIA van for large families with loads of luggage.”
About Everything Fleet:9.0/10
The KIA van we got was huge. Exactly enough space for 6 adults, 6 big suitcase and 4 carry-on sized bags.
The car was clean on the outside, some dirt on the floor, which was difficult to remove as the car had no floor mats.
We had to fill up the window flusher liquid, as it was totally empty upon pick up.
The car performed great and was a breeze to drive long distance.
I reserved a CRV, but ended up with a Subaru XV. The car was quite new, though the space was a bit smaller. The hybrid fuel consumption of 9 liters is disappointing.
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