FOCO CAR RENTAL REVIEWS IN BRAZIL

Mala atención, mintieron con el tipo de vehiculo

Buen coche, grande y comodo.

Todo bien con QEEQ.

The service was really good, very friendly staff, I didn't have to wait long to pick up the vehicle and the vehicle was in excellent condition and very comfortable, definitely, I recommend it!

Car took a bit longer due to demand and line up Only thing that disappointed me was it said I ordered a golf and I got a fiat uno instead

Foco, the rental car company, did not find my reservation, and did not accept the voucher and other documents that I showed them. They insisted that I have to make a new reservation, on a walk-in price, which was more than double of the Qeeq order. Also, no one there spoke English, so we had to communicate via ggl translate, which made it harder. On returning the car, Foco claimed that I need to pay 250Rs for cleaning the car. I had the car for a month, in an area with many bad roads. after some arguing, they waived it, and I was free to go.

After Foco did not find the reservation, I called Qeeq customer support who verified that my reservation is ok. They tried to talk with the Foco office, and then with the head office, and finally, after almost 3 hours (!) I got the car

The airport shuttle was just acceptable, but the fact that they could speak some English was already quite good for Brazil.

The car was not serviced. One tire was getting low every two days. Windscreen wiper was not ok. Had to stop when was raining. The needed a alignment and balancing. Tray to speak via what up with them, then never replayed. Never rent with FOCO again

Don’t work with FOCO.

We waited for almost 2 hours at the airport with the promise they were coming to collect us. It took 5+ rings to get through on the phone and they were always ‘15 minutes away’. Yet they said the car pick up was only 10 mins away. We wasted a lot of time and then ended up renting with Hertz who were at the airport and were very helpful.

Car rented was a Golf or similar. They gave me an economic car without AC and manual.

Very good! Nice poeople! Nice car! I recommend!

Good price! Easy to book!