Paid extra for snow tires but received all-season tires. The store clerk said all-season tires are better than snow tires. Don't know if they were uninformed or pretending. However, they agreed to switch the car as compensation, so it was eventually resolved.
The owner is Chinese and very gentle. However, it was the first time I encountered the need to check the car from all angles when renting it. The owner said it was because I didn't choose the express rental option, which I didn't understand. Nevertheless, the owner was quite nice. We agreed to return the car at a gas station, and even though I was late, the owner answered my questions about ice wine.
The car was larger than expected. Staff were very pleasant & polite with the initial booking in going as speedily as it could possibly go from previous experiences. Returning it was even quicker. They did a thorough inspection of the already damage to the car & marking it up on their document which was pleasing and nice to know no further damage was met. Would be very happy to use CNR again.
About QEEQ:10.0/10
The booking went very well & cannot provide any improvement - have no problem using you again & recommending to friends.
This is the place to go for your car rental needs. The staff/owners are amazing to deal with. I picked up the van and upon return, was brought to Walmart where I requested to be dropped of. Everything is a breeze and you can’t beat the price. Absolutely the best car rental company I have dealt with.
About QEEQ:10.0/10
Will definitely use this website again. Wish this existed a few years earlier.
“Charged over 4000 for a small scratch, refused to provide actual repair invoice. Scam!!! Why would Q”
About CNR:2.0/10
Charged over 4000 for a small scratch, refused to provide actual repair invoice. Scam!!! Why would QEEQ contract with such an unqualified place that only has one table??? Waiting for a response!!!
“Easy reservation process, easier pickup drop off process”
About CNR:10.0/10
The staff were quite friendly. The gentleman who helped us at the counter and for pick up (on Monday Aug 2 PM) was very caring and showed us everything about pick up and drop off. He explained the whole renting process clearly. Very satisfied
About QEEQ:10.0/10
The booking platform was user friendly. I could easily filter the results and book exactly what I wanted.
This was the worst rental experience i've ever had. I expected a company with capabilities like a national chain and got a company with no shuttle, no english speakers, and about 15 minutes away from the airport in a different part of town.
CNR staff - Joey and others were wonderful. They picked me up from the airport and got me the car, and when I dropped it off they drove us back to the airport quickly.
We got a Nissan Sentra, it was fine. It had a huge trunk; big enough for a road bike to fit in. Traveled well up to Whistler and back.
About QEEQ:10.0/10
The Price Dropper thing didn't do anything for me.
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Ann Brewster
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