Car was filthy. Counter guy was MIA.
Car advertised or “similar “ we got similar and wasn’t as good as advertised car. Would not use again
On a better note drop off staff were much more efficient
The staff is attentive. However I booked for Bezza but given Saga. I have paid higher rate for Bezza actually. But being told that they gave the same range vehicle. It doesn't make sense to me after second thought.
About QEEQ:8.0/10
The apps is not so user friendly, unable to reach customer service chat.
The service was excellent. Due to a flight delay, the car was waiting right at the airport entrance. When we were an hour early for the return, they were immediately ready. Returning the car at the airport was also very smooth. The service was great.
Very helpful staff. Quick and efficient service. Car had lots of small surface damages on pick up but staff were helpful in marking all of them to avoid any liability on my part.
Pick up location was confirmed the day before but was changed 15mins before time. We had to divert our taxi, it was complicated as we did not know the area. The car was very scratched and appeared very old with 156,000 kms on the clock. It was heavy to drive and consumed far too much petrol for the kms we did. It sounded like the exhaust was needing a repair and the indicators for change of direction did not work properly all the time.
we have to step hard on the accelerator to get the car moving. Car is spacious, aircon is cool, petrol consumption is economy. Overall value for money.
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