EZM CAR RENTAL REVIEWS

Airport pickup and drop-off, courteous service, fast process

Like: It was easy to pickup and drop-off the vehicle
Dislike: No USB. Very basic model of van with no backup camera.

Very difficult pick up of rental cars. When you say you open at 9 am. Its so untrue, your business will not run like this. You have to accommodate customers. We missed our flight because you were not that when returning the car. Very disappointed in your services.

Extra fee of $20 was charged because pick up time was weekend. car did not have navigation and rear window cannot be opened. Minimal feature was there compared to Thrifty. But the service of the company is excellent.

Need comment on extra charge when making reservation.

The staff were extremely patient and enthusiastic

The car definitely exceeded my expectation and it was so smooth to drive. We had a 2016 Dodge Van and it only had 22000 km on it! the price definitely was way cheaper and you still get a nice car. Took a bit longer to get our car (30min) b/c the previous renter returned it late .. they were still washing our car when we got there. But the service was pretty good, they explained everything in detail and there was no unexpected random charges anywhere. They didn’t try to upsell us anything either. :) I would rent there again.

Amazing prices! Happy I found this site!

The Dodge Grand Caravan was inconvenienced, no Ac in back seat.

Could have used an offer to drive me somewhere after I dropped off the car, otherwise perfect experience.

Picking the car up and dropping it off was easy, quick and hassle free. Could have used a lift after drop off, never asked for one, and was not offered.

Very difficult to find Pick up site miles from airport Total confusion !

Like: The honor was really patient and nice. Cheaper price and picking you up for free. Best renting car experience this year in Vancouver.