The service attitude was poor. When I went to wash the car, no one spoke English. They made me pick up the car late. Initially, I didn't want to rent the car and planned to take a taxi, but I ended up having to get the car because it was too late. I couldn't drive to Larnaca, couldn't cross the border, so I returned the car to the rental company after an hour or two. They refused to refund me! Their attitude was really bad!
The car rental company does not have its own office like Avis and Budget. I had to ask a Black employee who spoke English to find out that several people with vehicle resources share a single office. It felt unprofessional, and it took over half an hour to enter some basic passport information. The location is also hard to find because there are no specific signs. I will post pictures; after exiting the airport, go to the farthest left parking lot, past the Avis and Budget signs.
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Catherine Connor
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