CAR RENTAL REVIEWS ON AVIS IN COLOGNE

Like: The staff was so kind and we got the car so soon, with just 500 KM used (that is amazing).
Dislike: I reserved a Mercedes-Benz C-Class (Premium Class), when I went to the station they told me that car is not available, but they didn't give me other cars in the same class (the same class is BMW 328 or Audi A3 ...) I got an Alfa Romeo Giulia that was so good but that was not at the same class with my reserved car.

Budget me dió un coche de inferior categoria y cambio automático.

Excellent! The receptionist saw the QEEQ order and there were no additional sales pitches. They simply handed over the car keys for self-service pickup. Returning the car was also straightforward; they just checked the mileage and fuel gauge.

Picking up the car was very convenient, no need to wait in line at the counter, and the procedures were very efficient. I booked a Benz A-Class automatic, but received an Opel automatic SUV instead, which was larger with a mileage of 15,000 km and in excellent condition. The car came with built-in navigation and a USB charging port, very practical.

Picked up the car at Cologne train station, few people, completed the procedure within minutes. Returned the car in downtown Munich, fast process. Returned the car a few hours later than scheduled but called the return point in advance, and they charged an extra day.

Not bad, very efficient!