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+64-99508740
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+61-1800-507-258
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+351-304500663
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4575920312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4575920312
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CAR RENTAL REVIEWS ON AVIS IN BOSTON

Average rating on AVIS in Boston: 7.7 /10

Mandel Rebecca

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Reviewed: Wed, Nov 22, 2017
About AVIS: 2.0 /10
I rented a Ford Edge, but upon pickup, I was asked to switch to a BMW X5, which increased the cost to over $120 per day. Additionally, if you choose to pay at the store, you'll incur a nearly 50% non-package fee and be asked to add several types of insurance, making the final cost twice as high as what was listed on the rental site.

Zoe Charles

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Reviewed: Wed, Jul 3, 2019
About AVIS: 4.0 /10
Due to language barriers, the staff was noticeably impatient and kept pushing additional insurance and vehicle upgrades, despite my original rental including full insurance. This added to the overall cost. On the plus side, there was hardly a queue.

Bear

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Mini Van | Chrysler Pacifica or similar
Reviewed: Tue, Sep 3, 2019
“Terrible Dodge Mini Vans.”
About AVIS: 6.0 /10
I expected Chrysler Mini Van, but they assigned Dodge Mini Van. I asked to a Mini Van other than Dodge, but they did accept my request. I drove a Dodge Mini Van for 5 days, but car condition and quality was very very terrible. Finally I asked to change to other than Dodge, but they changed to other Dodge Mini Van because they had only Dodges. I drove the second Dodge for 7days, which was also very terrible. I rent cars very frequently, but I had never experienced with that kinds of terrible cars and will never rend Dodge Mini Vans.
About QEEQ: 8.0 /10
I would like to ask Easyrentcars to ask rental car company to assign a Mini Van other than Dodge to me when I reserve a Mini Van in future. If it is not confirmed I may not be able to reserve a Mini Van.

Cornelia Palmer

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Reviewed: Tue, Mar 26, 2019
“Driving in Boston”
About AVIS: 4.0 /10
The elderly gentleman at Avis was very nice, but they often don't have the specified model. Upgrades cost extra. If it's not our fault the model isn't available, we might get a free upgrade depending on our attitude. Unfortunately, this time we paid more and got misled.

Phil Adela

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Reviewed: Tue, Jul 31, 2018
“Boston to New York”
About AVIS: 2.0 /10
I went to pick up the car at the scheduled time, and they told me there were no cars available and didn't know how long I had to wait. They left me there. Finally, I started complaining, and the employee began looking for a car. He said I needed to pay an extra $15 for an upgrade, which I refused. The employee then left. Eventually, the manager found a Nissan of the same class. I was in a hurry and didn't argue, so I took the car and left. I later found the car was filthy inside, the seats were wet, and it had been rear-ended, although this was noted on the paperwork. When returning the car, I was charged an unexplained $50 fee.

S Joesop

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Economy | Ford Fiesta or similar
Reviewed: Tue, Jul 2, 2019
“Easy Process”
About AVIS: 8.0 /10
Front desk staff upgrade at the airport branch
About QEEQ: 8.0 /10
Good, fast, accurate registration process

Laura Larkin

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Reviewed: Tue, Aug 13, 2019
About AVIS: 2.0 /10
They added extra insurance without explanation (I had already purchased it during the booking and provided it along with the rental reservation form). They also switched to a fuel-empty return policy without asking. During the pickup process, the staff barely spoke five sentences to me, mainly urging me to sign the contract without showing me the specific terms. It was a deceptive transaction and a very unsatisfactory rental experience. I won't rent from AVIS again.

Avi Kogan

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Medium SUV | Ford Edge or similar
Reviewed: Thu, Oct 20, 2022
“Avis staff get top marks”
About AVIS: 10.0 /10
Great service all round. Would highly recommend Avis both at Boston Airport where staff are brilliant and also return at NY was smooth.
About QEEQ: 10.0 /10

A.Achawakulthep

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Full Size Van | Ford Transit or similar
Reviewed: Thu, Jul 7, 2022
“expensive for the car we got. It is old car. It should not be for rental.”
About AVIS: 6.0 /10
Got the Old car (Old model more than 7 year ago). The car doesn’t support any new infotainment system (ie. Apple Carplay, Andriod Auto) or bluetooth connection.
About QEEQ: 10.0 /10

P.Durnin

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Economy | Ford Fiesta or similar
Reviewed: Thu, Aug 15, 2019
“Not a nice sales person at Avis”
About AVIS: 8.7 /10
Not a nice sales person at Avis
About QEEQ: 10.0 /10

Theobald Swinburne

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Reviewed: Sun, Jan 14, 2018
“Rented a Car in Boston to Drive to New York and Back”
About AVIS: 10.0 /10
Returning the car was very convenient, the process was simple. Due to the delay in finding the return location, the rental company was very considerate and took us directly to the airport. I will choose this rental company again next time.
About QEEQ: 10.0 /10

Douglas Bunyan

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Reviewed: Sun, Aug 20, 2017
About AVIS: 10.0 /10
Accurate and convenient
About QEEQ: 10.0 /10

Roberta Walton

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Reviewed: Sat, Oct 20, 2018
“Boston to New York”
About AVIS: 2.0 /10
We had to wait in line for almost an hour. The Avis employee added road assistance insurance and a tank of gas without informing us. We made her remove the road assistance from the bill. She then added an extra charge of seventy to eighty dollars for automatic tolls (like ETC). Even though we understand English, we had to ask her to remove that too, and she looked very unhappy!! We originally booked a Citroën but were given a two-door, gas-guzzling American red car instead, which was really unfair!!!

Ronald Augustus

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Reviewed: Sat, Jun 2, 2018
“Boston-Buffalo-Niagara Falls-Boston”
About AVIS: 6.0 /10
There was only one staff member, and I had to wait for a long time.

M.Campbell

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Intermediate | Toyota Camry or similar
Reviewed: Mon, Oct 31, 2022
“No easy, not straightforward, has added cost and worry.”
About AVIS: 8.0 /10
I've been charged twice, despite paying you in full on booking, Avis have also charged me. A case has been raised and you are dealing with it, but it's inconvenience and worry I could do without and has tainted the experience.
About QEEQ: 8.0 /10

Willie Haggai

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Reviewed: Mon, Jul 27, 2020
About AVIS: 10.0 /10
Extremely satisfied.
About QEEQ: 10.0 /10

j.mo

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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 22, 2022
“Qeeq ok, pas de mauvaise surprise”
About AVIS: 7.0 /10
1h30 pour récupérer la voiture a boston. Première voiture dégueulasse et endommagée : 15 min de plus de perdues. Deuxième voiture en excellent état. Pas trop de surprises a part qu'ils ont essayé de nous coller des services additionnels ni vu ni connu en nous demandant juste d'appuyer sur ok.
About QEEQ: 10.0 /10

Eden Dutt

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Reviewed: Fri, Jul 28, 2017
“Eastern USA, Boston - New York - Rhode Island - Acadia National Park - Boston”
About AVIS: 4.0 /10
Aggressively pushing extra insurance

Eden Marion

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Reviewed: Fri, Aug 4, 2017
About AVIS: 6.0 /10
The car provided was not the one I reserved, and there was no explanation at pickup.

Susie Hudson

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Reviewed: Fri, Aug 25, 2017
About AVIS: 6.0 /10
Satisfactory

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