CAR RENTAL REVIEWS ON DOLLAR IN NEWARK

The car was average.

I think it's really good

I got rear-ended while in Rhode Island, but since I had full insurance when I rented the car, it was very convenient. I really liked the color of the car I rented this time. The 7-seater had a lot of storage space. The only downside was the low efficiency of the Americans – I had to wait in line for an hour to rent the car, but exchanging the car was quick.

My car rental experience at the Dollar counter at Newark Airport in New York was relatively smooth. Even though it was my first time renting a car in the U.S., and the service representative's English wasn't very fluent, it didn't affect the process. The staff was quite patient. Besides suggesting that I use an EZ-pass, there was no push for additional insurance. Overall, it was a good experience, which made me less cautious when renting a car in Orlando. The staff at Orlando Airport was evidently more sly, strongly recommending extra insurance. When I asked what it included, she mentioned it was for scratch protection, but later I discovered it was for PPP, ESP, Roadsafe, etc., none of which were related to scratch coverage. As it was too late to change, and the rental company's customer service was not available at that time, I had to accept it as a lesson learned.

Very good

This rental experience made us feel that renting a car in the US is indeed convenient and hassle-free. The car rental company's service was excellent.