CAR RENTAL REVIEWS ON DOLLAR IN PRAGUE

The car broke down, and there was no assistance or service. They even made us find the emergency number ourselves. No replacement vehicle, no solutions, seriously delaying our trip and causing considerable inconvenience. If there had been an accident with injuries, it would have meant waiting indefinitely. Very poor service, terrible.

Very fast

It's okay.

Like: No surprises - whole rental experience was great.
Dislike:

Excellent service! The location is right across from the Arrival Hall at Prague Airport in Parking Lot C, about 80 meters away. The rental agency is the first one on the left as you enter. I had prepaid in full, and they didn't try to sell any additional insurance. I mentioned I was going to Austria and Hungary, so they said they need to deduct around 30 Euros from the deposit. They gave me a new car. The parking is inside the parking building. Possibly because it was early morning and not many people around, the staff took me to the car slot and informed me of its location. When returning the car, there are two entrances to Lot C for different rental companies, each marked clearly. Dollar is accessed from the right side. Just drive up, the automatic doors will open, and the staff inside will assist you. They inspected the car's exterior and fuel gauge, had me sign, and I was done in 2 minutes. Highly recommended!

The trip started off well, and the rental company gave us a free upgrade. But after returning home on May 2nd, they inexplicably charged 3100 kroner to our credit card on June 21st, which we had left on file when renting the car. They still haven't provided a reason for the charge, very unsatisfactory!