CAR RENTAL REVIEWS ON APEX AT ADELAIDE AIRPORT, ADL

It was excellent! Loved that we got a nice small car, great on gas

Excellent

Excellent

Significant upswell of costs at pick up. Not cool.

The staff is friendly.

good.

organised and ready at pick up. the plane arrived early but that wasn't a problem for the staff.

Original car was old and tired and broke down. Was replaced immediately with a new model less than a month old.

Everything was ok!

After I return the car I received an email telling me that I should upload the receipt to get my points credit. I think this system was too much old school. After I return I should have the points automatically. I contact via email asking for the points and they said they would do it for me even not sending the photos. I hope so!

Car good but wold expect gps navigation as standard.

Booking easy online.

Deposit amount for the locals is too high. I will never book Apex henceforth

Excellent service

Rude office staff on collection, very cocky and abrupt. Office understaffed

Car was super and the staff were excellent, especially as they had no internet! Great customer service.

I had an issue with the booking process so had to email to check the booking. Response was quick and helpful so full marks for customer service there too!

The day was 43 C. Hot. Black cars never handle the heat. Park the car for 5 minutes. Wow.

Took a while but instead of the brand new Kia carnival we were first offered we ended up with an older Hyundai iLoad which was exactly what we wanted and didnt let us down

no problems

Everything was great! Pick up at airport was really quick. Numbers and info provided in case of problems, everything spelled out clearly, return address clearly given. Return staff was great. Forgot sunglasses in car, Ken at Melbourne airport location offered to meet us at airport to get them. Had a small Kia that did have a funny rattle in engine and not much hill power, but no problems. Would rent again for sure!

Very friendly and helpful staff in Adelaide. Car better than expected. Overall a very pleasant experience.

Excellent as usual!

Great car, polite and friendly staff, short shuttle service, simple process.

Relatively simple website.

Car was great. Some very minor panel damage that I photographed because the staff photos would not have shown it......under the front bumper drivers side. On pick up I was looking for an Ezyrent sign rather than Apex....a little confusing but we had the address and a good so all good.

Good. No problems at all. Good communication.

Only hassle was amending/arranging drop off time in Melbourne after hours. Had to pay an extra AUD39 to drop at Andrew's Airport parking who were excellent!

The staff at Adelaide Apex were extremely unhelpful. We had an issue, asked to speak to the manager, went in person and still not able to make contact. Extremely frustrating. We were forced to pay extra insurance on top of the insurance we had arranged (zero excess was included in our insurance).

Thank you to all Apex car staff, excellent service, very accommodating and honest people, thank you so much for keeping my forgotten stuff (Shades) after returning the car.