CAR RENTAL REVIEWS ON ACE RENTAL CARS AT ADELAIDE AIRPORT, ADL

Value for money, easy pick up and drop off

Super easy very happy customer

Super easy to book, great prices couldn't beat elsewhere, and will definitely book again

Customer Service was excellent and client driven. Staff were friendly, knowledgeable and helpful.

Unclear how the discount from Easeyrentcars impacts on our booking when we collect the car.

The car had some issues with braking and was quite sharp when braking normally, the handbrake needed adjusting and on our return trip the brakes were shuddering quite badly. when coming down into Adelaide on the South Eastern Freeway.

booking made easy.. :-)

The customer service was all automated voice messages, making it impossible to reach a real person. We filled the tank and drove only ten kilometers, yet they claimed the tank wasn't full upon return, seems like a scam. Renting from Adelaide to Melbourne, there were toll points along the way that we weren't informed about, and later they charged high service fees on top of the tolls. It's all a rip-off. They are blacklisted, and I will never rent from them again!

Excellent service and cars

Keep up the good service

Easy company to deal as a returning customer

Easy to use platform

The outlet needs to take responsibility for contacting renters who do not show up before 5pm closing time and leave an after-hours number.

Easyrentcars need to know closing times of various outlets. I contacted the business and told them that my flight was delayed and that I would not be in Adelaide until about 6 or 6:30PM. I was told that this would be fine.... The lady did not tell me that

Signage not very good hard to find

Friendly counter staff, very good pickuo service and easy access to the yard for collection/dropoff. Overall great experiance.

Great platform and easy to use. Got a great deal and then price guarrantee kicked in and made ut even better! Could not be happier. Actually I could because I got upgraded from a small economy to a family sedan. Nice sweet ride for cruising the coast roads. Will be using again and higjly recommend.

We had a little I30 which suited us just perfectly, the petrol mileage was incredibly and the large it in GPS was a god sent. We would have gotten lost many times without it.

I just didn’t realise that when i had to catch a shuttle that the drive would be 10-15 minutes, i thought it was still on airport land. I didn’t realise i had to call them when i landed to send the shuttle as i thought it was an airport shuttle. So to receive some contact from ACE prior to my trip explaining these things would have been helpful. I won’t go with a hire car thats not on airport pick up from now on as operating hours conflicts with flight time check in cut off etc on my return flight.

Great, low prices and quick response.

Better car than what we expected, no troubles checking in, no troubles with the car at all that we extended for another week.

Super easy to use, any problems I had or queries their response was super fast and reliable will definitely use this company again

The service at the counter to pick up the car was very convenient and efficient. Staff were friendly and helpful too.

A great booking platform, able to find cheap car hire compare to other site.

Car was upgraded to a larger vehicle with more space at no cost - this was very welcome as we had a lot of luggage and made things much easier for us

Pickup service was quick and staff were very helpful.

The car was in good condition, the process to change cars was simple, and there were no extra charges.

Best ever pick up on time and efficiency. Jennifer at Adelaide Ace Rentals was brilliant

Cooperative staff on the counter

All good

They upgraded us for free but instead we got a car that hadn't been valeted which I'd agreed on, but I wouldn't again from any hot country, as seats get sweated into and smell. But all staff were friendly and wanted to do the best for us.