Only problem was the constant beeping telling me to change gear- very distracting when driving through a snowstorm & the switch was disabled or not working, so I couldn’t turn it off!
“Easy to use professional service with polite staff.”
About Budget:8.7/10
The car was as advertised, I had a wait for a short time for booking in then directed to my car which was fuelled, fairly clean and where it was supposed to be. The staff were very friendly.
About QEEQ:10.0/10
Platform works as advertised, very easy to use and a good price.
“A problem to begin with but OK in the end. Van performed very well.”
About Budget:8.7/10
Arrived at the Budget Desk to be told that I needed a printout from DVLC giving details of any points on my Licence. Wasn't aware that this was needed but one of your staff was very helpful and in the end was able to take the van. You need to make this requirement VERY CLEAR and not hide it in the small print.
We booked a Mercedes van but were given a Peugeot instead. The van was OK but I did not realise it would have AVIS signage in large red letters on the side!!!!!!!
The car provided was an upgrade on the booking due to non-availability of the booking. The car was also brand new so obviously in pristine condition!
20 minute wait for the counter but once we got served, the process was less than five minutes.
About QEEQ:10.0/10
Smooth process and no fuss.
It would be good to get a confirmation that the rental is complete with no surprise charges or extras. Especially if/when dropping off keys out of office hours.
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