KASINA CAR RENTAL REVIEWS

No clear indication of their counter at the arrival hall, so we missed it and we have called them at the airport exit.

The overall service is acceptable.

By far the best services I have ever received from the rental car companies in Penang. Kasina even gave us some parking coupons to save us the hassle of hunting down a shop that sells them.

Car was very clean, ran as good as you could ask for with an old-ish manual vehicle. Everything worked properly, and pricing is decent. Staff are fairly flexible with extensions and additional costs are not too heavy.

Easy to find and book a car

Very friendly staff and very easy to pick up and drop off. I also called them to check fuel type and they were very helpful and knew the car well when I couldn't find the lever to open the fuel cap.

I have requested for new and clean car. But I got an old car with a lot of dust in the car.

I left my sunglasses in the car, but the rental company said their office was closed and couldn't return them, which was a bit frustrating.

The pick-up and drop-off location is quite hard to find.

No Chinese service; you need to go to P Car Park 2nd floor by yourself to pick up the car. Service speed is average.

It was okay, but there was no Chinese service.

The car was quite clean except there were cockroaches that were crawling about. More fumigation and vacuuming to keep out the cockroaches would be be ideal. The car condition was well maintained and functions well with all features working. The car was fuel efficient as well.

The booking process was easy. The vouchers for discount was a winner and very attractive for us to book through EasyRentCars. I have been sharing the discounts and EasyCarRent with my family and friends. Thank you for making it so affordable and easy for us.

Terrible company, the car was awful, broke down twice, the battery was dead, had to rely on hotel assistance.

Very convenient

Pretty good and convenient

good service

good rates

The car was quite old, and the key battery was almost dead when I took it. The car kept giving alerts the whole way back, which was quite troublesome. Other than that, everything was fine.

very good !

The car delivery person was punctual and explained everything clearly.

1. The car pickup process is simple but requires understanding English communication, 2. Very thoughtful service, they provided a highway toll card when picking up the car. 3. The address is at the car park on the 1st floor opposite Terminal 1, easy to spot the sign. 4. Returning the car is even simpler; the staff just walked around the car to check and it was done. 5. From Terminal 2, there is a shuttle bus to take you there. 6. Remember to leave some extra time for check-in!

Like: I got what I expected
Dislike: the car was not new, it had 130K milage but well maintained. help covered only car not working. I had a flat tiered, that I had to fix myself.